Protection plans
Protection plans, side by side
Every monthly plan we offer on one page — what it costs, what's included, how long it runs and what it doesn't cover. No fine print surprises.
24/7 monitoring
Someone is watching, day and night
UL-listed central stations, cellular communicators — no phone line to cut or retire.
Home alarm — pay upfront
$32/month
- $650 upfront for the system
- Month to month
- 24/7 UL-listed central station
- Phone app, cellular communicator
Home alarm — three-year agreement
$55/month
- No upfront cost for the system
- 36-month agreement
- 24/7 UL-listed central station
- Phone app, cellular communicator
Fire alarm & elevator phones
Per building
- 24/7 fire alarm monitoring
- Elevator emergency phone monitoring
- Cellular — no copper phone lines
- Reports to your fire official when required
Care plans
Keep your system ready
Priority service, a yearly checkup and fewer surprise repair bills. For systems we installed and systems we took over.
Silver
$39/month
- Everything in Bronze
- Yearly checkup & system test
- Backup batteries replaced free
- 15% off service labor
Gold
$69/month
- Everything in Silver
- No trip charges
- Repair labor included (parts extra)
- Next-business-day response
Monitored video
Your cameras record. Ours call for help.
A live person on your cameras — usually the cameras you already own.
Camera Health Watch
$15/month per site
We get an alert and call you when a camera or recorder goes offline.
How it worksAfter-hours video verification
$25/month per camera
After hours, motion on your cameras is checked by a live person who calls you and police if needed.
How it worksRemote guarding with talk-down
from $149/month per site
A live operator watches and speaks through an outdoor speaker to warn people off before anything happens.
How it worksMedical alert
Help at the push of a button
At home or on the go.
Gemini medical alert
$29/month
- Pendant or watch
- Live operator 24/7, GPS location
- Fall detection included
- Activated and tested by ACT before it ships
- Device free with a 1-year plan, or month to month
For a parent or loved one who lives alone or is out and about. One button connects them to a live operator who can see where they are and send help — no landline needed.
Terms at a glance
How long each plan runs and what it doesn't cover
The short version. Your written agreement has the full terms.
| Plan | How long | Included | Not included |
|---|---|---|---|
| 24/7 alarm monitoring | Month to month or 36-month agreement | Central station monitoring, cellular communicator, phone app | Repairs, new devices and false-alarm fines from your town |
| Care plans | First year, then month to month | What your plan lists: priority service, checkup, batteries, labor discounts | Damage (lightning, water, accidents), new equipment, upgrades, parts unless your plan says so |
| Monitored video | Written agreement — length set before you sign | Live review of your cameras as described for that plan | Camera repairs or new cameras; we check your cameras first |
| Medical alert | Device free with a 1-year plan, or month to month | Device, 24/7 operator, GPS, fall detection | Replacement of a lost or broken device |
| Fire alarm inspections | Yearly, or as your fire official requires | Inspection and testing with a written report in your portal | Repairs found at the inspection — quoted first |
Prices per system or site, per month. Taxes may apply. We always tell you the price before we do any extra work. Questions? Call 877-772-0061.
Frequently asked questions
Can I combine plans?
Yes. Most customers have monitoring plus a care plan, and businesses often add monitored video. Everything shows up on one monthly bill in your customer portal.
Do you take over systems another company installed?
Yes. We look at your system first and tell you if anything needs fixing before a plan starts.
Where do I see my plan and invoices?
In your ACT customer portal: plans, invoices, inspection reports and service appointments in one place.
Not sure which plan fits?
Tell us about your home or building and we'll recommend the plan that fits — and tell you which ones you don't need.