Garfield, NJ · Pocono Lake, PA 24/7 MonitoringSchedule serviceCustomer login Text us877-772-0061

Care plans

Care plans that keep your system ready

One small monthly price for priority service, a yearly checkup and fewer surprise repair bills. For systems we installed and systems we took over.

Bronze

$19/month

  • Priority scheduling
  • 10% off service labor
  • Phone & remote support
Choose Bronze
Most popular

Silver

$39/month

  • Everything in Bronze
  • Yearly checkup & system test
  • Backup batteries replaced free
  • 15% off service labor
Choose Silver

Gold

$69/month

  • Everything in Silver
  • No trip charges
  • Repair labor included (parts extra)
  • Next-business-day response
Choose Gold

Prices per system, per month. Taxes may apply.

Why customers choose a plan

  • No waiting: plan members are scheduled first.
  • Fewer false alarms: weak batteries and worn sensors are caught at the yearly checkup.
  • A known monthly cost instead of surprise repair bills.
  • One company for monitoring, service and inspections, with every report in your online portal.
Questions? Call 877-772-0061 and we'll help you pick.

Start a care plan

We'll call to confirm your system and start date. Nothing is charged online.

Frequently asked questions

Do I need a care plan?

No. A care plan is optional. It makes sense if you want your system checked every year, want to be first in line when something breaks, and would rather pay a small monthly amount than a big surprise repair bill.

Can I get a plan if ACT didn't install my system?

Yes. We take over systems installed by other companies. We'll look at your system first, and if anything needs fixing we'll tell you before the plan starts.

What does a plan not cover?

Plans don't cover damage (lightning, water, accidents), new equipment or upgrades, and, unless your plan says so, replacement parts. We always tell you the price before we do any extra work.

Is there a long contract?

Plans renew month to month after the first year. Ask us about the details for your building when we call.

Is a care plan the same as a fire alarm inspection?

No. Fire alarm inspections required by your fire official are a separate service with a written report. Many customers combine the two — ask us when we call.

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